An industry involved in the sale of goods to the public through various channels, such as physical stores, online platforms, and direct sales.

Threats & Risks

Natural Disasters

The retail industry may be susceptible to natural disasters such as floods, hurricanes, tornadoes, earthquakes, or wildfires which could cause damage to the physical infrastructure of the retail stores and warehouses.

Fire Hazards

Fire hazards like electrical short circuits, overloaded power sockets, and combustible materials can cause a fire to break out in the retail store or warehouse, which can lead to significant property damage and potential loss of life.

Structural Issues

Structural issues like leaky roofs, cracked walls, and unstable flooring could lead to unsafe conditions for employees and customers and can result in property damage

Equipment Failure

Equipment failure like malfunctioning elevators, escalators, or HVAC systems could lead to potential safety hazards for employees and customers and can cause disruptions in the retail operations.

Physical Security Threats

Retail stores are vulnerable to theft, burglaries, and vandalism, which could damage the infrastructure and harm employees and customers.

Pest Infestations

Pests like rodents and insects can damage products, contaminate food, and cause health and safety hazards for employees and customers.

Power Outages

Power outages can cause disruptions to retail operations, including the inability to process transactions, communicate with customers, and refrigerate or preserve perishable goods.

Standards Compliance Requirement

ISO 27001:2022
Information Security Management System (ISMS)
5.24 – Information security incident management planning and preparation
5.26 Response to information security incidents
ISO 45001
Occupational Health & Safety management system – Hazard identification
8.2 Emergency Preparedness and Response
ISO 9001
Quality Management System
8.2 Emergency preparedness and response

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